Effective Date: 23 August 2026
Enjora (Pty) Ltd (“Enjora”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit or interact with our website, enjora.co.za, or communicate with us.
This Privacy Policy is intended to comply with the applicable requirements of the Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable South African legislation.
We may collect personal information that you voluntarily provide to us when you:
Depending on the nature of your interaction with us, this information may include your name, company or organisation, job title, email address, telephone number, and any other information you choose to provide.
We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited and general website usage information.
We process personal information only for lawful and legitimate purposes, including to:
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected, unless permitted or required by law.
Enjora provides services that support clinical trial processes, including source and template development, data entry and EDC support, site invoicing, and regulatory compliance and submissions.
Where Enjora processes personal information in connection with clinical trials, such processing may be performed on behalf of a clinical trial site, sponsor, investigator, or other authorised organisation. In such circumstances, the processing of personal information will be governed by the applicable contractual arrangements, instructions and regulatory requirements.
Clinical trial and patient information may constitute sensitive personal information. Enjora will only process such information where there is a lawful basis and where appropriate safeguards and contractual arrangements are in place.
We do not sell or rent your personal information.
We may disclose personal information where reasonably necessary to:
Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate confidentiality and security measures are maintained.
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.
Access to personal information is limited to individuals and service providers who require the information for legitimate business purposes.
While we take reasonable measures to protect personal information, no electronic transmission or storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, to provide our services, to maintain business records, or where retention is required or permitted by applicable law.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it where appropriate.
Subject to applicable law, you may have the right to:
Requests relating to your personal information may be submitted to us using the contact details below.
Our website may use cookies or similar technologies to improve functionality, analyse website usage and enhance the user experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
Our website may contain links to third-party websites or services. Enjora is not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements or privacy practices.
Any updated version will be published on this page with the revised effective date.
If you have any questions regarding this Privacy Policy or wish to exercise your rights in relation to your personal information, please contact us:
Enjora (Pty) Ltd
Website: enjora.co.za
Email: contact@enjora.co.za
We will consider and respond to privacy-related requests in accordance with applicable legislation.
If you believe that your personal information has been processed in a manner that does not comply with applicable privacy legislation, you are encouraged to contact us first so that we can attempt to address your concern.
You may also have the right to lodge a complaint with the Information Regulator of South Africa, which is responsible for monitoring and enforcing compliance with POPIA.
Information Regulator of South Africa
Website: Information Regulator of South Africa
Last Updated: 23 August 2026
